At ANQORI, we want you to be completely satisfied with your purchase. If for any reason you need to exchange or return an item, we’ll be happy to help you.

1. Return Period You have a maximum of 6 calendar days from the date you receive your order to contact us and arrange for your exchange or return.

2. Return Conditions For an exchange or return to be accepted, the item must meet the following conditions:

- It must be in its original condition—unused, unwashed, unaltered, and free of any scents or fragrances.

- All original labels and hang tags must remain intact.

- It must include the corresponding receipt, sales slip, or invoice.

 3. Return and Exchange Process To request an exchange or return, follow these steps:

- Contact us: Message us via WhatsApp at +51 908 915 801 to explain your situation. You’ll need to tell us the reason and send us a short video clearly showing the condition of the garment and its labels.

- Prepare the package: Once your request is approved, pack the item securely, including all its tags and the proof of purchase.

- Ship or drop off the package: You can bring it to our physical store (Jr. Agustín Gamarra 1043 - 7th Floor “B”, La Victoria, Lima) or send it to us via courier after coordinating with us. You’ll be responsible for shipping costs, unless the item is defective.

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