How long will it take for my order to arrive, and how much does shipping cost?

 Orders within Metropolitan Lima arrive within 2–3 business days, and orders to other provinces arrive within 3–6 business days. Shipping costs vary by destination and are displayed before you complete your purchase.

 How can I track my order?

Once your order has been shipped, you’ll receive an email with the tracking link and your order number.

 Can I exchange or return a product if it doesn’t fit me?

Yes, you have up to 7 calendar days from the date of receipt to make an exchange or return. 

What should I do if I receive a defective or incorrect product?

Email our customer service team with photos of the product, and we’ll resolve the issue as soon as possible.

How do I know which size to choose?

We provide a detailed size guide for each product. If you have any questions, we’re here to help via WhatsApp or email.

What payment methods do you accept?

We accept credit/debit cards and bank transfers.

Is it safe to shop at your store?

Yes, we use secure payment protocols and SSL encryption to protect your data.

Can I modify or cancel my order?

We can only modify or cancel orders that haven’t been shipped yet. Please contact us as soon as possible.

When will a sold-out product be back in stock?

If an item is out of stock, you can enter your email address to receive a notification when it becomes available again.

How can I contact you if I have any questions?

You can write to us at